Privacy Policy
Last updated: August 27, 2026
COTD (Case of the Day) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Name
- Delivery address
- Billing information
- Phone number
- Email address
- Order details
- Payment-related information
- Device and website usage information
- Information you provide when contacting customer support
We do not need to store your complete card details when payments are processed through third-party payment providers.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Process payments
- Provide Cash on Delivery services
- Send order confirmations and shipping updates
- Provide customer support
- Handle returns, replacements, and refunds
- Prevent fraud and misuse
- Improve our website and services
- Comply with applicable legal requirements
3. Shipping Partners
We may share necessary delivery information with our shipping partners, including Delhivery, so that your order can be delivered.
Only information reasonably required for fulfilment and delivery should be shared for this purpose.
4. Payment Providers
Payments may be processed through third-party payment providers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
COTD does not intentionally store complete payment-card information on its own systems unless expressly stated otherwise.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website usage
- Improve website performance
- Support relevant features and services
You may be able to control cookies through your browser settings.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, website functionality, marketing, or other business purposes.
Those third parties may process information according to their own privacy policies.
8. Your Information
You may contact us regarding personal information associated with your account or orders, including requests to correct inaccurate information where applicable.
Requests may be subject to verification and applicable legal requirements.
9. Children's Information
COTD does not knowingly seek to collect personal information from children in violation of applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised "Last updated" date.
11. Contact Us
For privacy-related questions, contact:
COTD — Case of the Day
Email: elvo7176@gmail.com
Phone: [phone number]
Address: [business address]
