Terms & Conditions
Last updated: August 27, 2026
Welcome to COTD (Case of the Day).
By accessing or using our website, you agree to comply with these Terms & Conditions and any applicable laws and regulations.
1. About COTD
COTD (Case of the Day) operates an online store selling phone cases and related products to customers in India.
2. Products
We make reasonable efforts to display product descriptions, images, colours, specifications, and compatibility information accurately.
However, colours may appear slightly different depending on your device or screen settings.
Customers are responsible for selecting the correct phone model before placing an order.
3. Pricing
Prices displayed on the website are subject to change without prior notice.
The applicable price at the time the order is successfully placed will generally apply, subject to correction of obvious pricing errors and applicable law.
Any applicable taxes or charges will be displayed as required during checkout.
4. Orders
After placing an order, you may receive an order confirmation.
An order may be cancelled or declined in certain circumstances, including suspected fraud, product availability issues, technical errors, or other legitimate reasons.
If a prepaid order is cancelled by COTD after payment has been received, any applicable refund will be handled according to our refund process and applicable law.
5. Payment Methods
COTD may accept:
- UPI
- Credit and debit cards
- Cash on Delivery
Payment processing may be handled by third-party payment providers.
6. Cash on Delivery
COD availability may depend on the customer's location, order value, courier availability, and other factors.
Customers placing COD orders are expected to provide accurate contact and delivery information and accept the order when delivered.
7. Shipping
Orders are shipped within India using our shipping partners, including Delhivery.
Delivery times may vary due to location, courier operations, weather, public holidays, and other circumstances.
Please see our Shipping Policy for further information.
8. Returns, Replacements & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Products damaged during shipping may be eligible for replacement after verification.
Damage occurring after delivery is generally not eligible for return or replacement, subject to applicable consumer rights.
9. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website or its systems
- Interfere with website functionality
- Submit false or misleading information
- Abuse promotional offers or services
- Use website content without authorization
10. Intellectual Property
The COTD name, logo, website design, graphics, photographs, text, product designs, and other original content may be owned by or licensed to COTD.
You may not reproduce, copy, modify, distribute, or commercially use such content without permission, except where permitted by law.
11. Third-Party Services
Our website may contain or use third-party services, including payment providers, shipping services, analytics tools, and other technologies.
COTD is not responsible for the independent policies or practices of third-party services.
12. Limitation of Liability
To the extent permitted by applicable law, COTD will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, network failures, technical interruptions, natural events, or other events outside our control.
Nothing in these Terms is intended to exclude or limit liability or consumer rights where doing so would be unlawful.
13. Changes to These Terms
COTD may update these Terms & Conditions from time to time.
The updated version will be published on this page with a revised "Last updated" date.
14. Governing Law
These Terms & Conditions are governed by the laws applicable in India.
Any disputes will be subject to the jurisdiction of the courts/authorities applicable to COTD's business, subject to applicable consumer protection laws and jurisdictional requirements.
15. Contact
For questions regarding these Terms & Conditions:
COTD — Case of the Day
Email: [email address]
Phone: [phone number]
Address: [business address]
